social service contact

Alert message sent 25/04/2020 12:17:00

Information sent on behalf of Cheshire Constabulary

General information: Telephone calls from Adult Social Care
As a result of the current covid 19 crisis Halton social work staff may making contact with the general public following referrals from a range of possible sources including hospitals, care providers, family, or self-referrals. In an effort to avoid the unnecessary contact between people that may place the public at risk of infection,  Social care staff may contact family members or other informal carers to gain an understanding of someone’s history, background and their current needs and to undertake assessments over the phone. These calls may involve discussing highly sensitive and personal data and information. The following Halton Borough Council published numbers can be used to verify the identity of the staff who have made contact with people for these purposes.
HBC Contact Centre number:  0303 333 4300
Adult Social Care enquiries please phone 0151 907 8306
You will not be asked for your bank account or bank card details.
If you receive an unexpected call from anybody asking for your bank details, ask them for their name and the name of the organisation they work for and tell them that you will call them back. Look up the organisation they claim to be from in the Phone Book, or by typing their website address online, and phone the organisation to make sure it was a genuine call. Do not phone the organisation on the number the caller has given.

kind regards
PCSO 21122 Maggie Sumner
Widnes Police station
Message sent by
Margaret Sumner (Police, PCSO, Widnes LPU)

Message tag words

Back to previous page
Click here to tweet this message to your followers

Discuss this alert message

Please see terms below before using this feature
Please be aware that the facility above is a Facebook service, posting your views will make some of your Facebook information visible to everyone (as with any Facebook activity).

The system administrators (VISAV Limited) monitor the content added. Any misuse or objectionable material should be reported to

The views expressed do not represent the views of the system administrators who are VISAV Limited, the Police, Neighbourhood Watch and other Information Provider using this service.

© 2020 Cheshire West and Chester. All rights reserved.