scam alert

Alert message sent 01/02/2020 17:49:00

Information sent on behalf of Cheshire Constabulary


Scam Warning: Amazon Prime Scam
Criminals are targeting members of the public with automated calls stating that the recipient has been charged for an Amazon Prime subscription. The scam starts like this:
Victims are receiving automated calls stating they’ve been charged for an Amazon Prime subscription
They are connected to a scammer posing as an Amazon worker when they try to cancel the subscription
Unsuspecting members of the public are being mercilessly targeted with automated calls which tell them a fraudster has used their personal details to sign up for an Amazon Prime subscription. The victim is then instructed to press 1 to cancel the transaction. When they do this, they are directly connected to the real scammer who poses as an Amazon customer service representative.

The criminal tells the victim the Amazon Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again. The victim is instructed to download an application called Team Viewer and asked to log onto their online banking account. The software download grants the fraudster remote access to the victim’s computer and allows them to see the victim’s personal and financial details.

Other variants of the crime involve victims being told they are due a refund for an unauthorised transaction on their Amazon account.
What can you do to protect yourself?

Halton Trading Standards is reminding people to never install any software as a result of a cold call. 
 
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 03454 04 05 06

kind regards
PCSO 21122 Maggie Sumner
 
Message sent by
Margaret Sumner (Police, PCSO, Widnes LPU)

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