Qwest Energy to save Cheshire West and Chester residents money and launch Community Fund

24 September 2018

Cheshire West and Chester Council is teaming up with energy company ENGIE and Qwest Services to launch Qwest Energy – a new local energy platform that aims to reduce residents’ financial stress, support affordable warmth initiatives in the community, reinvest in the community and improve the environment.

Residents could make substantial savings by taking advantage of the new service and support investment into local projects via a Community Fund, which will tackle issues around fuel poverty and offer discounts to those in areas where fuel poverty is high.

For every customer who joins Qwest Energy, an annual contribution will be made to the Qwest Energy Community Fund. The fund could see up to £600,000 invested back into the community over the next five years, supporting initiatives such as: 
  • a discounted energy tariff for prepayment meter customers living in areas where fuel poverty levels are high
  • energy efficiency advice workshops and drop-in sessions throughout the borough
  • home visits for people on income-related benefits to provide tailored advice on saving energy
A range of tariffs will be available, with customers being automatically rolled onto Qwest Energy’s cheapest comparable deal at the end of their fixed-term contract thanks to the ‘Rate Rollover Promise’.

Qwest Energy uses 100% renewable electricity as standard on all tariffs, reducing the amount of carbon emissions in the generation of the electricity consumed. A ‘Green’ tariff offering 100% renewable gas and electricity is also available.

The UK-based Customer Services Centre will also aim to resolve residents’ queries on the first call, and will be contactable six days a week.
Kevin Dibble, Divisional CEO, Homes and Enterprise, ENGIE, said: “Qwest Energy has a simple aim of offering affordable renewable energy for local people, with the incredible benefit of helping the community at the same time.

“The Qwest Energy tariffs will offer a fantastic energy solution and we’re looking forward to working alongside Cheshire West and Chester Council on this exciting new scheme.”

Michael Gibson, Managing Director for Qwest Services said “We’re proud to be part of the Qwest Energy partnership that provides benefits to residents, the environment and the wider community. This long-term partnership will provide opportunities beyond the energy offer, offering new technologies to residents to further improve energy efficiency for everyone.”

Cheshire West and Chester Councillor Louise Gittins, Cabinet Member for Communities and Wellbeing said: “A safe and warm place to live is one of our most basic needs. The launch of Qwest Energy and the establishment of the Community Fund means long-term, stable funding for affordable warmth initiatives for households in our borough that are impacted the most by fuel poverty. 

“Qwest Energy also supports the Council's 2016-2020 Carbon Reduction strategy by promoting home energy efficiency, supporting renewable energy opportunities and lowering levels of CO2 emissions.”    

To switch to Qwest Energy, customers can visit qwestenergy.co.uk, where they can get a quote and choose a tariff that suits them. Qwest Energy will then switch providers on their behalf.

Qwest Energy is a new platform from Qwest Services, which was formed in 2015, and is a joint venture company between Cheshire West and Chester Council and energy company ENGIE. Qwest Services provides expertise in facilities management, customer services, workplace solutions and digital transformation for local authorities.

To get a quote, or for more information, visit: qwestenergy.co.uk.


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